“The only cleaning company you'll need. Where others have missed the mark, First Impressions is professional & dependable. They routinely clean my building of office spaces, and the tile & carpet floors in the common areas are always extremely clean! I highly recommend First Impressions Building Services!”
Nick Burns · Office building
24 YEARS · ANOKA, MN · SAME CREWS
The same crew, every time.
For 24 years we've cleaned Twin Cities facilities with techs paid above market, so they stay. That's why our clients stay too.
5.0 on Google · 36 reviews 24 years in business BCA-screened, insured crews 24-hour issue response
OUR STORY
Built on people who stay.
Most cleaning problems are actually reliability problems. We fix them the only way that lasts: by keeping the same good people on your building.
24 years agoFirst Impressions starts cleaning Twin Cities floors
Two decades onUnder 10% of customers ever leave
2025A new generation of ownership takes the reins
TodaySpecialty-only: carpet, hard floors, disinfection
WHO YOU ARE HIRING
Meet the crew.
First Impressions has cleaned Twin Cities facilities for 24 years. We were built to fix unreliable, inconsistent cleaning: missed details, inconsistent results, and vendors who disappear once the contract is signed.
We pay our technicians above market on a pay-for-performance model, so good people stay. That's why some of our clients have had the same crew on their floors for years.
- Commercial and B2B only
- Techs screened through the MN BCA
- 5.0 on Google across 36 reviews
- Fully insured
AROUND TOWN
We live and work here too.
A few favorites from our Instagram.
WHAT WE DO
Specialty cleaning for commercial facilities.
Carpet extraction, hard-floor care, touchpoint disinfection, restroom deep cleaning and post-construction cleanup for offices, clinics, retail and production floors.
WHY FACILITIES SWITCH
What you get, side by side.
Most cleaning looks fine the first week. The differences show up in month three.
| Feature | First Impressions | A typical cleaning vendor |
|---|---|---|
| Crews | Paid above market on pay-for-performance, so the same techs stay on your building | High-turnover crews you re-explain your building to |
| Screening | Every tech screened through the MN BCA and drug tested | Unknown |
| Scoping | Free onsite walkthrough, written scope within hours | A number over the phone, surprises on the invoice |
| Issues | Scan the QR code on the wall, response within 24 hours | Email someone and hope |
| Equipment | Commercial extractors and auto-scrubbers | Mops and a household vacuum |
OUR WORK
Real crews, real floors.
Every photo here is First Impressions on the job.
THE FIRST IMPRESSIONS DIFFERENCE
Dependable crews, clear systems, responsive communication.
01
Crews that stay
Techs are paid above market on a pay-for-performance model. The people who learn your building keep cleaning it.
02
Screened and insured
Every technician is screened through the Minnesota BCA and drug tested. Full commercial general liability coverage, proof on request.
03
Scoped, not guessed
A free onsite walkthrough, then a written scope and price within hours, not a number over the phone.
04
Issues fixed in 24 hours
A QR code in your facility lets anyone report a problem. We respond within 24 hours.
HOW IT WORKS
From first call to clean floors.
1
Call, email or send the form
Tell us a little about the space you need cleaned.
2
Free onsite walkthrough
Usually scheduled within 24 hours. We look at the floors, not a floor plan.
3
Written scope within hours
A customized plan and price, typically a couple of hours after the visit.
4
Consistent, dependable cleaning
On your schedule, with a QR code in your facility for anything we miss.
Crew spotlightMEET JEFF
“Snow melts. Salt doesn’t.”
It settles into carpet and tile, causing stains and long-term damage. That’s Jeff with the floor scrubber, pulling the winter build-up off the floor.
“Jeff did an amazing job on the carpets.” KC, Google review
5.0 ON GOOGLE
What facility managers say.
Rated 5.0 on Google across 36 reviews. These are verbatim.
Verbatim Google reviews. Read all 36 on Google.
WHERE WE WORK
From Anoka to Minnetonka.
Based in Anoka. North to Big Lake, south to Apple Valley, east to Stillwater, west to Excelsior.
AFTER HOURS
Clean floors by tomorrow morning.
We schedule around your hours, including after you close, so nobody works around our equipment.
FREE ONSITE WALKTHROUGH
Tell us about the facility.
Tell us a little about the space and we'll reach out to schedule a free onsite walkthrough, usually within 24 hours. A written scope follows within hours of the visit.
(612) 554-1374